In these cases, your water will be left off and a door hanger will provide you with a phone number to call to have your water turned back on. The water is not turned back on to ensure that a sink or bathtub does not overflow. The normal cause of the condition is when an inside spigot is opened during the installation and subsequently left open. This will occur when the Constantine-USA installation team is not able to pressurize your home following the installation. In rare instances, the main cut-off valve to your home may be left off. Why do I not have water after the meter was replaced? Unless there is a problem, the customer will not notice anything different or be affected in any way by the new meter. Johns County Utility Department will track the installation through daily reports. If I'm not home, how will I know when my meter has been replaced?Д®very meter in the Ponte Vedra service area will be replaced or retrofitted.Г‚ The St. The majority of the work will take place near the street in the meter box which is usually located in the utility right of way. In most cases, it will not be necessary for anyone to be home.

What if I'm on vacation or not available that day? Who do I call to schedule an appointment?ДЄ Constantine-USA team member will contact you to coordinate a date and time for your meter replacement. No.Г‚ All meters are located outside of the homes. The Constantine-USA team members will wear yellow or lime green shirts with safety vests with the logo 'Constantine' or 'USA.' Workers will also carry photo identification from Constantine or USA. How do I know who is authorized to do the work? In most cases, for residential meters, it's a simple process that requires about 30 minutes or less. Once the meter is replaced, you will have the same great service (or better) that you have come to expect from the St. If water is in use at your residence at the time our team is replacing your meter, a team member will knock on your door to inform you of what we are doing and the resulting interruption in service. If no water is being used, the meter will be replaced with a service interruption of approximately 30 minutes. Before the meter replacement process is started, the existing water meter will be checked to verify that no water is being used. The Constantine-USA team workers will come to your residence and replace your meter. With this in mind, it is difficult to project exactly where the team will be each week. The Constantine-USA team will average about 100 meters per day throughout the project however, the number of meters installed each day will greatly depend on site conditions and meter size. (Constantine) and Utility Services Associates, LLC (USA). The meters and related appurtenances are being supplied by Sensus USA Inc., and the installation work is being done by Constantine Constructors Inc. unless otherwise requested by our commercial customers.

The work will be performed during normal working hours of 8 a.m. In most cases, the transition will be completely transparent and will not affect residents.

The work will start in September 2014 and continue through July 2015. Johns County Utility Department at (904) 209-2728. What if I need constant water for medical equipment?ДЄnyone with special medical needs should contact the St. While most residents are paying for the water that they are actually using, the new system will ensure fairness and equity in billings for all the residents and businesses from this point forward. In some cases, your bill may increase if your current meter is inaccurate and underreporting usage. Does this mean my bill will be increasing? Johns County Utility Department is paying for the entire project to replace the old meters and improve the accuracy and efficiency of the meter reading and billing process. The new system will also include automatic meter reading technology that will save time, prevent recording errors, reduce wear and tear on vehicles and roads, minimize the need for the County to go on private property of residents, and potentially allow water line leaks to be identified earlier by the analysis of the data that is collected. Water meters and their registers often lose accuracy as they age therefore, they must be replaced every 15 to 20 years. Water Meter Replacement Frequently Asked Questions Why is the water meter being replaced?

Error codes for sensus water meter